Privacy Policy

Who operates this site

Controller: Shortmox Agency. Location: Istanbul, Turkey. For privacy-related requests: hello@shortmox.com.

What we collect and why

We only describe categories the site actually uses today or may reasonably use to respond to you and keep pages reliable.

• Contact and inquiries: information you send when you email us or use contact flows (such as your name, company, message content, and metadata needed to reply).
• Communications: content of support or project messages and your contact details.
• Technical and operational data: standard web information such as IP address, user agent, approximate region, and request metadata; limited diagnostics to keep the site secure and stable.
• Cookies and similar technologies: as described in our Cookie Policy — including strictly necessary cookies and, only if you allow them in Cookie settings, preference or analytics-class technologies we may enable in the future.

How we use personal data

We process data for the following purposes, as applicable:

• To respond to inquiries and operate contact channels you choose to use.
• To provide and improve the website, fix errors, and understand aggregate interest in our services where measurement is enabled and consented.
• To secure the site, prevent abuse, and meet legal obligations.

Legal bases (where EU-style rules apply)

Depending on context, processing may rely on performance of steps prior to a contract or our legitimate interests (for example responding to a business inquiry or securing the site), consent where we ask for it (such as non-essential cookies via our cookie banner), or legal obligation. This summary is not a jurisdiction-specific legal analysis.

Cookies and similar technologies

We use cookies or similar technologies as explained in our Cookie Policy. You can open Cookie settings from the site footer to change optional categories when available.

Service providers

We use infrastructure and related providers (for example hosting and email delivery) to operate shortmox.com. They process data on our instructions for our purposes, not for their own independent marketing. We do not sell your personal data as a product line.

Third-party sites and embeds

Our case studies and Product Lab pages may link to other websites or products (including client properties such as SuperArt Boya or Superkimya). Those destinations apply their own terms and privacy practices; we are not responsible for their processing once you leave shortmox.com.

International transfers

Where personal data is processed in countries other than your own, we take into account applicable safeguards where required (for example adequacy decisions or standard contractual clauses under EU law), consistent with practices described across Shortmox-operated properties.

Retention and security

We keep personal data only as long as needed for the purposes above, including responding to you, meeting legal requirements, resolving disputes, and maintaining security in line with good practice.

We use reasonable technical and organizational measures designed to protect personal data. No online service can guarantee perfect security.

Your choices and rights

Depending on applicable law, you may have rights to access, correct, delete, or object to certain processing. You may contact us at hello@shortmox.com for privacy requests. We may need to verify your identity before acting on sensitive requests.

Children

This marketing site is directed at businesses and professionals. We do not knowingly collect personal data from children under 13 as part of a child-directed service.

Updates

We may update this Privacy Policy as our site changes. When we do, we will adjust the “Last updated” date on this page.

Contact

Privacy questions or requests: hello@shortmox.com. For Turkish law, see also our KVKK information notice.